Job Description
Join Phoenix Career Launch and start your career today! We're seeking motivated individuals for our entry-level Customer Service Associate positions with comprehensive paid training and immediate hire opportunities. No experience required – we provide everything you need to succeed in a dynamic customer service environment. Enjoy competitive pay, benefits, and a clear path for growth within our rapidly expanding organization.
Responsibilities
- Complete paid training program to master customer service protocols and systems
- Handle inbound/outbound calls and resolve customer inquiries efficiently
- Document interactions and maintain accurate records in CRM systems
- Collaborate with team members to achieve performance metrics
- Adapt to new processes and technologies during training period
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving abilities
- Willingness to learn new skills through structured training
- Reliable transportation and punctual attendance
- Basic computer proficiency (typing skills a plus)
- Positive attitude and teamwork-oriented mindset
- Must pass background check and drug screening