Job Description
Join our dynamic team in Charlotte as an Entry-Level Customer Service Associate! No experience required – we provide comprehensive training and immediate opportunities for career growth. This full-time position offers competitive pay, benefits, and a supportive environment where your success is our priority. Perfect for recent graduates or career changers looking to start in healthcare administration.
Responsibilities
- Handle inbound customer inquiries with empathy and professionalism
- Process insurance claims and patient registrations accurately
- Maintain detailed electronic health records and documentation
- Collaborate with medical teams to ensure seamless patient experiences
- Adhere to HIPAA compliance and confidentiality protocols
- Participate in ongoing training programs to develop new skills
Qualifications
- High school diploma or equivalent (no experience needed)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced healthcare setting
- Detail-oriented with high accuracy in data entry
- Positive attitude and commitment to patient satisfaction