Job Description
Launch your career with no experience required! Growth Horizons LLC is seeking enthusiastic Entry-Level Customer Service Associates to join our dynamic team in Houston. We provide comprehensive paid training and a supportive environment where you can develop professional skills while helping customers achieve their goals. Enjoy competitive pay, flexible scheduling options, and clear pathways for advancement within our company.
Why Join Us?
• Industry-leading onboarding program
• Mentorship from seasoned professionals
• Health benefits and retirement plans
• Recognition programs for top performers
• Inclusive culture focused on growth
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in our customer database
- Meet daily performance metrics for response time and resolution
- Identify opportunities to enhance customer experience
- Participate in ongoing training to improve product knowledge
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability (35+ WPM)
- Ability to work flexible shifts including weekends
- Customer-focused mindset with problem-solving aptitude
- Willingness to learn new technologies and processes
- Reliable transportation to our Houston facility
- No prior experience necessary – training provided!