Job Description
Launch your career in customer service with no experience required! Horizon Career Solutions in El Paso is seeking motivated individuals to join our dynamic team and start tomorrow. We provide comprehensive paid training, flexible scheduling options, and clear career growth paths. Enjoy a supportive work environment where your dedication is rewarded with competitive pay and benefits including health insurance and paid time off. Join us in making a difference in our community while building a stable professional future.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to achieve department goals
- Adhere to company policies and service standards
- Participate in ongoing training and development programs
- Identify opportunities for process improvements
Qualifications
- No prior experience necessary – training provided
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work options
- Pass background and drug screening