Job Description
Launch your career with Memphis Growth Partners! We're seeking motivated individuals for our entry-level Customer Service Associate role. No experience required – we provide comprehensive training to help you thrive in a supportive environment. Join our team dedicated to empowering Memphis professionals with growth opportunities and competitive benefits.
As a key member of our client success team, you'll develop valuable skills in communication, problem-solving, and customer relationship management. Enjoy a collaborative workplace culture with advancement opportunities and flexible scheduling options. Perfect for recent graduates or career changers looking to build a foundation in professional services.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Contribute to continuous improvement of service protocols and workflows
- Participate in ongoing training programs to enhance product knowledge
- Support marketing initiatives through customer feedback collection
- Uphold company standards for data security and confidentiality
Qualifications
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude with a customer-first mindset
- Reliable transportation to our downtown Memphis office
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided