Job Description
Urgent Hire: Start Tomorrow in Los Angeles! Join our award-winning team at Nexus Solutions Group as an Entry Level Customer Service Representative. No experience required – we provide paid training! This is your golden ticket to launch a thriving career in tech support with immediate benefits and growth opportunities.
What We Offer:
- Competitive monthly salary ($2,800-$3,500)
- 100% paid training program
- Health/dental/vision insurance
- 401(k) with company match
- Clear career advancement path
Responsibilities
- Resolve customer inquiries via phone/email/chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with technical teams on escalations
- Maintain customer satisfaction metrics
- Complete daily performance targets
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to learn new systems quickly
- Problem-solving mindset
- Positive attitude under pressure
- Willingness to work flexible shifts
- US work authorization required