Job Description
Join our award-winning customer service team and launch your career with no prior experience required! Tampa Connect Solutions is seeking motivated individuals to become the voice of our clients. We provide comprehensive training, career growth opportunities, and a supportive team environment. If you're a great communicator with a passion for helping others, this is your perfect entry point into the professional world.
What We Offer:
- Free paid training program
- Health benefits after 90 days
- Performance-based bonuses
- Clear advancement path
- Modern downtown Tampa workspace
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using our CRM system
- Document interactions accurately in our database
- Meet daily performance metrics (calls, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- No prior experience necessary - we train everyone!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote options
- Available for flexible scheduling including evenings/weekends