Job Description
Launch your career in customer service with Memphis Customer Solutions! We're seeking motivated individuals with no prior experience to join our dynamic call center team. Enjoy comprehensive training, competitive pay, and growth opportunities in a supportive environment. If you're a great communicator with a passion for helping others, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance guidelines
Qualifications
- High school diploma or equivalent (no experience required)
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Residency in Memphis, TN area preferred