Job Description
Join our award-winning customer service team in sunny St. Petersburg, FL! We're seeking motivated individuals with no prior experience to become the voice of our clients. Enjoy competitive pay, comprehensive training, and a supportive team environment. Apply today to start your career in customer service with growth opportunities into team leadership and specialized roles!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (calls handled, resolution rates)
- Collaborate with team members to improve service quality
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and willingness to learn
- Must pass pre-employment background check