Job Description
Ready to launch your career without prior experience? Career Launch Associates is seeking motivated individuals for our entry-level associate program in Richmond, VA. Enjoy comprehensive paid training while earning competitive wages. We provide all necessary tools and mentorship to succeed in a dynamic customer service environment. Join our growing team and build a foundation for long-term growth!
Responsibilities
- Complete paid training modules covering customer service protocols and company systems
- Handle inbound/outbound customer inquiries with professionalism
- Document interactions and maintain accurate records
- Collaborate with team members to resolve client issues
- Adhere to company policies and compliance standards
- Utilize CRM software for client communication tracking
- Participate in performance reviews and skill development sessions
Qualifications
- No prior experience required – we train you!
- High school diploma or GED equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and eagerness to learn
- Reliable transportation to our Richmond office
- Ability to work 40 hours/week (Monday-Friday)
- Pass background check and drug screening