Job Description
Join Delta Support Solutions' award-winning team as a Customer Support Trainee! We're seeking motivated individuals to start their customer service careers immediately in Baton Rouge, LA. Enjoy comprehensive training, competitive benefits, and a clear path to advancement. No experience required – we provide all the tools you need to succeed!
Responsibilities
- Delocate customer inquiries via phone, email, and chat
- Resolve technical issues with patience and professionalism
- Document interactions accurately in CRM systems
- Collaborate with senior team members on complex cases
- Meet daily performance metrics and quality standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent communication and active listening skills
- Ability to type 35+ WPM with high accuracy
- Strong problem-solving abilities
- Proficiency with Microsoft Office suite
- Positive attitude and team player mentality
- Reliable transportation to downtown Baton Rouge office