Job Description
Launch your career in customer service with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Customer Support Trainees in Plano, TX. No prior experience required—we’ll equip you with the tools to succeed in a dynamic, supportive environment. Enjoy competitive benefits, growth opportunities, and a team-driven culture focused on excellence.
Responsibilities
- Delocate customer inquiries via phone, email, and chat with empathy and efficiency
- Master our product knowledge and support systems through structured training
- Document interactions accurately in CRM systems for quality assurance
- Collaborate with senior agents to resolve complex issues
- Continuously refine communication skills through feedback sessions
- Contribute to team goals while maintaining service standards
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and patience
- Proficiency with basic computer applications
- Ability to thrive in a fast-paced, team-oriented setting
- Willingness to learn new technologies and processes
- Positive attitude and customer-first mindset