Job Description
Are you looking to kickstart your career in the vibrant city of Detroit? Apex Logistics is currently hiring immediately for Customer Service Representatives. We value attitude over experience and provide comprehensive on-the-job training to help you succeed. Join a dynamic team where your growth matters.
As a vital part of our operations, you will be the face of our company, ensuring our clients receive the top-tier support they deserve. We offer competitive pay, health benefits, and a clear path for advancement.
Responsibilities
- Handle incoming calls and emails with a friendly and professional demeanor.
- Assist customers with product inquiries and order tracking.
- Update customer information accurately in our CRM systems.
- Resolve customer issues efficiently to ensure high satisfaction rates.
- Collaborate with the logistics team to coordinate shipments.
- Participate in daily team meetings and training sessions.
Qualifications
- High school diploma or GED is preferred.
- Previous experience is not required; we teach you everything you need to know.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Reliable internet connection and computer access.
- Ability to work flexible shifts, including weekends.