Job Description
Are you ready to start earning immediately? Baltimore Pay Solutions is seeking motivated individuals to join our growing team as Entry-Level Customer Support Representatives.
We understand that money matters. That's why we offer Daily Pay Options and flexible scheduling. Whether you need a part-time gig or a full-time career, we have a spot for you in the heart of Baltimore. No prior experience is required; we provide full training.
Why Join Us?
- Get paid every Friday or access our Daily Pay feature.
- Competitive hourly wage with performance bonuses.
- Comprehensive paid training and career growth opportunities.
- Health, dental, and vision insurance available for full-time employees.
Don't wait for your next paycheck. Take control of your finances today by applying for this exciting opportunity in Baltimore, MD.
Responsibilities
- Answer incoming customer calls and emails regarding products and services.
- Resolve customer complaints and issues in a professional and empathetic manner.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Document all customer interactions and account information in the CRM system.
- Collaborate with team leads to improve service quality and operational efficiency.
- Assist with general office duties as needed to support the team.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal communication and active listening abilities.
- Ability to work in a fast-paced, high-volume call center environment.
- Reliable transportation and willingness to work shifts, including weekends and holidays.