Job Description
Join our award-winning customer service team in St. Louis! We're seeking passionate individuals to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture focused on growth and recognition. No experience required – we provide full training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (e.g., CSAT, AHT)
- Collaborate with team to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and problem-solving mindset
- Customer service experience preferred