Job Description
Launch Your Career in Customer Service with Paid Training!
Join our award-winning team at Corpus Christi Customer Solutions and receive comprehensive paid training to become a top-tier Call Center Agent. No experience required – we invest in your success!
What We Offer:
- Full paid training program (4 weeks)
- Competitive hourly wages + performance bonuses
- Comprehensive health benefits and 401(k)
- Clear career advancement paths
- Modern, supportive work environment
Help customers resolve issues while building valuable skills in communication and problem-solving. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to type 30+ WPM
- Customer service mindset (patience & empathy)
- Basic computer proficiency
- Reliable transportation to our Harbor Drive location
- Flexible availability (including weekends)
- Pass background check/drug screen