Job Description
Join our award-winning customer service team in St. Louis! We're seeking dynamic Call Center Agents to deliver exceptional experiences to our clients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No prior experience required – we provide paid training!
Why Join Us?
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
- Career advancement opportunities
- Modern downtown office
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve processes
- Participate in ongoing training sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Problem-solving aptitude
- Ability to work flexible shifts
- Previous customer service experience preferred
- Passion for helping others
- Reliable internet for remote options