Job Description
Join our award-winning customer service team in Tulsa! We're seeking passionate individuals to deliver exceptional experiences to our clients. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No prior experience required – we provide paid training and career growth opportunities. Start your journey with us today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to optimize processes
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Resilience under pressure and problem-solving mindset
- Flexibility to work rotating shifts (including evenings/weekends)
- Basic computer proficiency with 40+ WPM typing
- Valid US work authorization