Job Description
Launch Your Career in Finance with Pacific Trust Bank
Are you looking for a rewarding entry-level opportunity in the banking industry? Pacific Trust Bank is currently hiring a Bank Teller Trainee in Stockton, CA. We are seeking enthusiastic individuals who are eager to learn and grow within a supportive team environment.
As a Trainee, you will receive structured mentorship and training to master essential banking operations. You will be the face of our branch, assisting customers with everyday transactions while learning the intricacies of financial services. This is a fantastic opportunity to build a long-term career in a stable and growing industry.
Responsibilities
- Provide Exceptional Customer Service: Greet customers warmly, answer inquiries, and resolve issues professionally to ensure a positive banking experience.
- Process Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments at the teller line.
- Manage Account Activities: Assist customers with account openings, balance inquiries, and setting up direct deposits.
- Learn Financial Products: Demonstrate a strong understanding of our savings accounts, CDs, and credit card products to cross-sell to clients.
- Adhere to Compliance: Follow all bank security policies, operational procedures, and regulatory guidelines (BSA/AML) strictly.
- Maintain Workspace: Keep the teller station organized, ensure the cash drawer is balanced, and prepare daily reports.
- Team Collaboration: Work closely with the branch manager and other staff to ensure branch goals are met efficiently.
Qualifications
- Education: High School Diploma or GED required; Bachelor’s degree in Finance or Business preferred.
- Experience: No prior banking experience required; customer service experience is a plus.
- Skills: Strong basic math skills and a high degree of accuracy in cash handling.
- Communication: Excellent verbal and written communication skills with a friendly demeanor.
- Reliability: Must be punctual and available to work a flexible schedule, including weekends and holidays.
- Technical Proficiency: Comfortable learning and using new banking software and computer systems.