Job Description
Join our award-winning team as a Front Desk Receptionist and enjoy the stability of weekly pay in Glendale's premier hospitality destination. We're seeking a polished professional to deliver exceptional guest experiences while managing daily operations with precision. This role offers rapid growth opportunities, comprehensive benefits, and a vibrant work environment where your contributions are recognized immediately.
Responsibilities
- Manage check-in/check-out procedures for hotel guests with efficiency and warmth
- Handle phone calls, emails, and in-person inquiries with exceptional communication skills
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams to ensure flawless operations
- Uphold brand standards through professional appearance and service excellence
- Utilize hotel management software for booking and reporting
- Assist with event coordination and special guest requests
Qualifications
- 1+ years of front desk or customer service experience in hospitality
- Proficiency with PMS systems (Opera, Fidelio, or similar)
- Exceptional multitasking and problem-solving abilities
- Strong attention to detail in financial transactions and record-keeping
- Professional demeanor with excellent interpersonal skills
- Ability to work flexible hours including weekends and holidays
- High school diploma or equivalent; hospitality certification preferred