Job Description
Join our dynamic team as a Weekend Shift Trainee with full comprehensive training provided! This is your opportunity to launch a rewarding career in customer service without prior experience. We offer paid training, flexible weekend schedules, and a supportive environment to help you thrive.
At Horizon Talent Solutions, we invest in our people. You'll receive industry-leading training in communication, conflict resolution, and client management while working weekends only. Perfect for students, career changers, or those seeking work-life balance.
Why Choose Us?
- Free paid training program (£1,200 value)
- Weekend-only schedule (Sat/Sun)
- Clear career progression path
- Team-based recognition rewards
Responsibilities
- Deliver exceptional customer service during weekend shifts
- Complete all training modules within designated timeframe
- Manage client inquiries via phone and digital channels
- Document interactions accurately in CRM systems
- Collaborate with weekday team members for seamless handovers
- Uphold company service standards and compliance protocols
- Participate in weekly skill development sessions
Qualifications
- No prior experience required – training provided
- Available to work every weekend (Sat/Sun)
- Strong verbal communication skills
- Proficient with basic computer applications
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to London location
- Must pass background check