Job Description
We are urgently hiring for our team in Chicago, IL! If you are looking for a career that offers paid training and the flexibility of weekend shifts, we want to hear from you.
At Apex Customer Solutions, we believe in growing our team from within. Whether you are starting your career or looking for a change, our comprehensive training program ensures you have the skills needed to succeed. Join a supportive environment where your hard work is rewarded.
Why Join Us?
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Paid Training: No prior experience required; we teach you everything you need to know.
- Weekend Flexibility: Enjoy your weekdays free with our reliable weekend schedules.
- Growth Opportunities: Clear paths for advancement within the company.
Responsibilities
- Engage with customers via phone and email to resolve inquiries and provide solutions.
- Assist in processing orders and maintaining accurate customer records.
- Collaborate with team members to ensure high service standards are met.
- Participate in weekly training sessions to enhance product knowledge and skills.
- Handle customer complaints with patience and professionalism.
- Meet daily and weekly performance targets and KPIs.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer literacy and typing skills.
- Strong communication skills with the ability to listen actively.
- Must be available to work weekends (Saturday and Sunday).
- Reliable internet connection and a quiet home office space.
- A positive attitude and willingness to learn new processes.