Job Description
Launch your career with paid training! ProConnect Solutions is urgently hiring motivated Entry Level Customer Service Representatives for fully remote positions. No experience needed – we provide comprehensive paid training to equip you with essential skills. Join our dynamic team in Fresno, CA and enjoy competitive pay, flexible remote work, and clear growth paths. This urgent hiring opportunity won't last – apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues using CRM software and internal resources
- Document interactions accurately in our customer database
- Collaborate with team members to ensure seamless service
- Meet performance metrics including call quality and resolution rates
- Complete paid certification modules within designated timelines
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills (verbal and written)
- Basic computer proficiency and internet reliability
- Ability to work independently in remote setting
- Positive attitude and willingness to learn new systems
- Must have quiet home office space
- Availability for paid training hours (8 AM - 5 PM PST)
- No prior experience required – training provided