Job Description
Are you looking for a rewarding career with flexible weekend hours?
Apex Data Systems is currently seeking motivated Entry Level Customer Support Specialists to join our growing team in Portland, Oregon. We offer a competitive salary, comprehensive training, and a supportive work environment for those ready to start their career with no prior experience required.
In this role, you will be the first point of contact for our clients, ensuring technical issues are resolved efficiently and professionally. Whether you are looking for a part-time opportunity or a full-time career path, we provide the tools and mentorship you need to succeed.
Why Join Us?
- No experience necessary – full training provided.
- Weekend shifts available (Saturday & Sunday).
- Competitive hourly pay ($18 - $24).
- Clear path for career advancement.
Apply today to take the first step towards a stable and exciting career in customer service and technical support!
Responsibilities
- Assist customers via phone, email, and live chat regarding technical inquiries and service requests.
- Log and manage customer tickets accurately in our CRM system.
- Perform basic data entry and verify information for internal databases.
- Collaborate with the technical team to resolve complex issues escalated by clients.
- Maintain a high level of professionalism and patience during high-volume periods.
- Follow company protocols to ensure data security and customer satisfaction.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and comfort with navigating web browsers.
- Strong verbal and written communication skills.
- Reliable attendance and ability to work weekends (Saturday & Sunday).
- Willingness to learn new software and processes quickly.
- Must be authorized to work in the United States.