Job Description
Are you looking for a new career with comprehensive training and weekend flexibility?
Apex Digital Solutions is seeking a motivated Weekend Customer Service Associate to join our growing team in Philadelphia, PA. We offer full training to all new hires, ensuring you have the skills needed to succeed in a dynamic tech environment. If you are looking for a stable part-time opportunity with growth potential, we want to hear from you.
Why Join Us?
- Full Training Provided: No prior experience required. We teach you everything you need to know.
- Weekend Shifts: Enjoy your weekdays free with our Saturday and Sunday availability requirement.
- Growth Opportunities: Potential for full-time conversion based on performance.
- Modern Work Environment: Collaborative team culture in the heart of Philadelphia.
Responsibilities
- Assist customers via phone and email regarding technical inquiries and service support.
- Attend daily training sessions to learn new software and company protocols.
- Resolve customer issues efficiently while maintaining a high satisfaction score.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with the support team to troubleshoot complex technical problems.
- Stay updated on product knowledge and company policies.
Qualifications
- No prior experience or degree required; training provided.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication skills with a friendly and professional demeanor.
- Basic computer literacy and typing skills.
- Ability to work in a fast-paced, team-oriented environment.
- High school diploma or GED equivalent.