Job Description
Are you looking for a job that fits your weekend schedule? We are looking for enthusiastic individuals to join our growing customer service team in Houston, TX.
At Apex Support Solutions, we believe in nurturing talent. We are currently seeking Entry-Level Customer Service Representatives to handle inquiries and support our clients. No prior experience is necessary—we provide comprehensive on-the-job training to help you succeed in a dynamic, fast-paced environment.
Why Join Us?
- Flexible weekend schedules (Saturday & Sunday)
- Competitive hourly pay starting at $15/hr
- Opportunity for full-time employment and career growth
- Supportive and inclusive company culture
If you are a reliable, communicative person ready to start your career, we want to hear from you!
Responsibilities
- Respond to incoming customer calls and emails in a professional and friendly manner.
- Assist customers with product inquiries, order status, and general information.
- Resolve customer complaints and issues efficiently while maintaining a positive tone.
- Document customer interactions and update internal records accurately.
- Collaborate with the team to improve service processes and customer satisfaction.
- Follow company scripts and guidelines to ensure consistent brand representation.
Qualifications
- High School Diploma or GED is required.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication skills with a pleasant phone manner.
- Basic computer literacy and ability to navigate multiple software applications.
- Ability to work independently as well as part of a team.
- Must be authorized to work in the United States.