Job Description
Join Capital Retail Group as a Weekend Customer Service Associate and kickstart your career in a dynamic retail environment! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, comprehensive training, and opportunities for advancement in one of DC's most iconic retail districts. Perfect for students, career changers, or those seeking weekend-only work with competitive pay and a supportive team culture.
Responsibilities
- Provide exceptional customer service in-store and via phone/email
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Maintain clean, organized store appearance and displays
- Collaborate with team members to achieve sales targets
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Sat/Sun) and holidays
- Basic math and computer literacy
- Positive attitude and problem-solving mindset
- Reliable transportation to DC location