Job Description
Join our dynamic team at Urban Retail Group as a Weekend Customer Service Associate! Perfect for students, career changers, or anyone seeking flexible weekend hours. No prior experience is required—we provide comprehensive training to help you thrive in a fast-paced retail environment. Enjoy competitive pay, employee discounts, and a supportive team culture while serving Chicago's vibrant community. Weekend shifts available Saturday-Sunday (8 AM-6 PM).
Responsibilities
- Deliver exceptional customer service through in-person and digital interactions
- Process transactions accurately using POS systems
- Assist with inventory management and store organization
- Collaborate with team members to maintain visual merchandising standards
- Resolve customer inquiries with professionalism and empathy
- Adhere to all safety protocols and loss prevention guidelines
Qualifications
- No prior experience required—training provided
- Strong communication and interpersonal skills
- Ability to work weekends reliably (Saturday-Sunday)
- Basic math proficiency for transaction processing
- Positive attitude and willingness to learn new processes
- High school diploma or equivalent (preferred but not required)
- Ability to stand for extended periods and lift up to 30 lbs