Job Description
Join our award-winning team at Premier Hospitality Group as a Front Desk Receptionist! We're seeking a dynamic professional to be the face of our luxury downtown Saint Paul location. This urgent opening offers competitive compensation, comprehensive benefits, and growth opportunities in a vibrant work environment. If you excel in customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations including check-in/check-out procedures for high-end clientele
- Handle multi-line phone systems and route inquiries efficiently
- Coordinate meeting room reservations and scheduling for executives
- Maintain immaculate reception area presentation and amenities
- Process guest payments using POS systems and reconcile daily transactions
- Collaborate with housekeeping and maintenance teams for seamless operations
- Implement COVID-19 safety protocols and sanitation standards
Qualifications
- Minimum 2 years experience in luxury hospitality or corporate reception
- Proficiency with Microsoft Office Suite and reservation software
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask in high-pressure situations with poise
- Professional appearance and polished business etiquette
- Valid Minnesota driver's license with clean record
- Fluency in English; Spanish proficiency highly valued
- Flexibility to work weekends and holidays as needed