Job Description
Join our award-winning healthcare team as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for patients and visitors at our state-of-the-art facility. This urgent opening offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Handle multi-line phone systems and route calls appropriately
- Schedule appointments and maintain accurate calendars
- Process insurance verifications and collect payments
- Prepare patient charts and maintain electronic health records
- Coordinate with clinical staff to ensure smooth patient flow
- Address patient inquiries with empathy and professionalism
Qualifications
- Minimum 2 years of front desk/reception experience
- Proficiency in medical software (Epic or similar preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- High school diploma or equivalent required