Job Description
Join our award-winning healthcare team as a Front Desk Receptionist where all equipment is provided! We're seeking a polished professional to be the first point of contact for our patients. Enjoy a modern workspace with state-of-the-art technology, competitive compensation, and comprehensive benefits. This role offers immediate career growth opportunities in a supportive environment.
Responsibilities
- Manage patient check-in/out using provided electronic systems
- Answer multi-line phone system with professional etiquette
- Coordinate appointment scheduling via provided scheduling software
- Process payments and insurance verification using provided equipment
- Maintain patient confidentiality in HIPAA-compliant digital systems
- Assist with medical record management using provided tablets
- Manage office supplies inventory and equipment troubleshooting
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with provided electronic systems (training included)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced medical environment
- Basic knowledge of medical terminology preferred
- Professional appearance and demeanor
- Reliable transportation to downtown Durham location