Job Description
Are you the first face visitors see? We are looking for a highly organized and welcoming Front Desk Receptionist to join our dynamic team in Fresno, CA. If you thrive in a fast-paced environment and have a passion for exceptional customer service, we want to meet you.
In this role, you will serve as the face of our company, ensuring every guest feels valued and welcomed. We are committed to creating a supportive work culture where your contributions are recognized and your professional growth is a priority.
Why Join Us?
- Competitive hourly pay ($16.00 - $22.00).
- Comprehensive benefits package for full-time employees.
- Opportunities for advancement within the company.
- A positive and collaborative work environment.
Responsibilities
- Manage the Front Desk: Oversee the reception area to ensure it remains organized, clean, and welcoming at all times.
- Greet Visitors: Provide a warm, professional welcome to all clients, vendors, and employees, directing them appropriately.
- Phone System Management: Answer incoming calls promptly, screen them, and transfer to the correct department or take detailed messages.
- Administrative Support: Handle incoming and outgoing mail, manage packages, and assist with data entry and filing.
- Scheduling: Coordinate meeting rooms, manage calendars for management, and assist with appointment scheduling.
- Customer Relations: Address visitor inquiries and resolve minor issues with professionalism and efficiency.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
- Communication: Excellent verbal and written communication skills.
- Interpersonal: Strong interpersonal skills with a friendly, approachable demeanor.
- Reliability: Ability to multi-task and maintain a professional appearance and attitude.