Job Description
Immediate opening for motivated individuals ready to launch their IT career! We're urgently hiring Entry-Level Tech Support Specialists in San Diego with comprehensive training provided. No prior experience necessary – we'll teach you everything you need to succeed in this high-demand field.
Join our dynamic team where you'll gain hands-on experience with networking, security protocols, and customer support systems. This is your opportunity to enter the tech industry with full company-sponsored training, mentorship, and a clear career growth path.
Responsibilities
- Provide Tier 1 technical support to clients via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Install, configure, and maintain computer systems
- Document troubleshooting steps and solutions
- Collaborate with senior engineers on complex issues
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening