Job Description
We are urgently hiring motivated individuals for our Entry Level Customer Service team in Philadelphia, PA. We are looking for dedicated professionals who are ready to kickstart their career with a company that invests in your growth. This is a full-time position with comprehensive benefits, training, and a clear path for advancement.
No prior experience is required! We provide on-the-job training and mentorship to ensure your success. If you are a fast learner with excellent communication skills, we want to hear from you today.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and friendly demeanor.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Accurately enter and update customer information into our database systems.
- Assist in the sales process by promoting products and services to potential clients.
- Collaborate with team members to achieve daily and monthly performance goals.
- Provide feedback to management regarding customer trends and operational improvements.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be 18 years of age or older.
- Strong verbal communication skills and the ability to listen actively.
- Basic computer literacy and typing skills.
- Reliable internet connection and a quiet workspace if working remotely.
- Ability to work full-time hours, including weekends and holidays as needed.