Job Description
Launch your career with Horizon Solutions Group! We're seeking passionate, entry-level professionals to join our award-winning customer service team in Wichita. No experience required – we provide comprehensive paid training to transform your enthusiasm into professional excellence. Enjoy competitive pay, comprehensive benefits, and a supportive culture focused on your growth. Perfect for recent graduates or career changers looking to build a foundation in business operations.
Why Join Us?
- Industry-leading onboarding program
- Tuition reimbursement for professional development
- Clear career advancement pathways
- Modern, collaborative workspace downtown
Responsibilities
- Delocate exceptional customer experiences via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Document interactions accurately in company databases
- Contribute to process improvement initiatives
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (college graduates welcome)
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced environments
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our downtown office
- Willingness to work flexible hours including weekends