Job Description
Join our dynamic team as a Customer Service Representative with PAID TRAINING provided! We're urgently hiring motivated individuals in Indianapolis to deliver exceptional client experiences. No prior experience required – we invest in your growth through comprehensive onboarding. Enjoy competitive pay, flexible scheduling, and advancement opportunities in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues using CRM tools and established protocols
- Document interactions accurately in our tracking system
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Reliable transportation to our Indianapolis facility
- Customer service mindset (experience preferred but not required)