Job Description
Join Austin's fastest-growing tech academy as a Customer Success Specialist! We're urgently hiring motivated individuals with no prior experience - comprehensive training provided. Our innovative platform transforms careers through personalized learning paths. This is your chance to launch a high-demand tech career in Austin's booming tech scene. Immediate start available!
Responsibilities
- Master our proprietary learning management system through paid training
- Guide students through personalized tech certification programs
- Track learner progress and provide actionable feedback
- Collaborate with instructors to optimize course content
- Support student retention through proactive engagement
- Utilize CRM tools to manage student relationships
- Participate in continuous professional development sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (no tech experience needed)
- Ability to learn new technologies quickly
- Customer service mindset with problem-solving aptitude
- Reliable transportation to Austin headquarters
- Availability for evening/weekend training sessions
- Must pass background check and drug screening