Job Description
Join our dynamic team in Dallas as an Entry-Level Technician where comprehensive training is provided! We're urgently hiring motivated individuals to launch careers in technology with no prior experience required. Enjoy competitive benefits, growth opportunities, and a supportive environment designed to accelerate your professional development.
Responsibilities
- Complete company-provided technical certification training program
- Install and configure hardware/software systems per client specifications
- Provide tier-1 technical support via phone, email, and remote access
- Document service tickets and maintain accurate client records
- Collaborate with senior technicians to resolve complex issues
- Adhere to security protocols and compliance standards
- Participate in continuous skills enhancement workshops
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service aptitude
- Willingness to complete company-sponsored training program
- Valid driver's license and reliable transportation
- Ability to lift 25 lbs and work flexible hours
- Pass background check and drug screening