Job Description
Join our dynamic team as a Customer Service Specialist in Houston! We're urgently hiring motivated individuals with no prior experience – we provide comprehensive paid training to ensure your success. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in Texas' thriving energy sector.
Why Apply?
• 4-week paid training program
• Health/dental/vision insurance
• 401(k) with company match
• Tuition reimbursement for certifications
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with technical teams on complex cases
- Meet daily performance metrics (KPIs)
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours (including weekends)
- Customer service mindset and empathy
- Willingness to learn technical systems
- Basic typing speed of 35+ WPM