Job Description
Join our dynamic team as a Remote Front Desk Receptionist and be the friendly voice of our Jacksonville-based organization! We're seeking a polished professional to deliver exceptional virtual customer experiences while supporting our hybrid operations. This role combines the autonomy of remote work with the impact of a client-facing position, offering competitive compensation and growth opportunities.
As the first point of contact for our clients and partners, you'll embody our commitment to excellence through seamless communication, efficient scheduling, and proactive problem-solving. If you thrive in a fast-paced environment where your organizational skills directly impact business success, we encourage you to apply today!
Responsibilities
- Manage incoming calls, emails, and virtual inquiries with professionalism and efficiency
- Coordinate scheduling and calendar management for executive team members
- Screen and route communications to appropriate departments while maintaining confidentiality
- Assist with onboarding processes and new client introductions
- Conduct virtual tours and remote facility presentations as needed
- Maintain accurate records in CRM and scheduling systems
- Collaborate with IT and facilities teams for on-site visitor coordination
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and video conferencing platforms
- Exceptional verbal/written communication and multitasking abilities
- High-speed internet connection and dedicated home office setup
- Strong attention to detail with confidentiality and discretion
- Experience with CRM systems (Salesforce preferred)
- Ability to work independently while maintaining team collaboration
- Professional demeanor and positive attitude under pressure