Job Description
Join our award-winning team as a Remote-Friendly Front Desk Receptionist at Metropolitan Solutions Group! We're seeking a polished professional to serve as the first point of contact for our Philadelphia-based clients and partners. This hybrid role combines in-person presence at our stunning Center City office with remote flexibility, offering the perfect work-life balance. You'll manage office operations, coordinate communications, and create exceptional client experiences while leveraging modern technology to stay connected.
We offer competitive benefits, professional development opportunities, and a collaborative environment where your contributions are valued. If you're tech-savvy, customer-focused, and thrive in dynamic settings, apply today to become the welcoming face of our innovative organization!
Responsibilities
- Manage incoming calls, emails, and virtual communications with professionalism and efficiency
- Coordinate in-person and virtual client appointments using scheduling software
- Maintain secure visitor registration system and issue digital access badges
- Oversee office supply inventory and vendor relationships for remote team needs
- Support hybrid team coordination through digital platforms (Slack, Microsoft Teams)
- Assist with administrative tasks including document processing and data entry
- Represent company brand with polished communication and problem-solving skills
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and video conferencing tools
- Exceptional written and verbal communication abilities
- Strong organizational skills with attention to detail
- Ability to work independently while maintaining team connectivity
- Professional demeanor with crisis management aptitude
- Prior experience with hybrid/remote work protocols preferred
- High school diploma or equivalent required; associate's degree a plus