Job Description
Join our dynamic team as a Remote-Friendly Front Desk Receptionist in the vibrant heart of New Orleans! This hybrid role combines the flexibility of remote work with occasional on-site presence in our French Quarter office. You'll be the first point of contact for clients, visitors, and team members, delivering exceptional service while supporting our growing operations. Enjoy the unique opportunity to work from anywhere in Louisiana while maintaining a connection to our iconic city. We offer competitive benefits, professional development opportunities, and a collaborative culture that values work-life balance.
Responsibilities
- Manage all incoming calls, emails, and virtual inquiries with professionalism and efficiency
- Schedule appointments and coordinate calendars using advanced digital tools
- Onboard new visitors and provide orientation to in-office team members
- Maintain accurate client records and update CRM systems in real-time
- Coordinate office services, including mail processing, supply management, and vendor communications
- Support virtual meetings with technical setup and troubleshooting assistance
- Execute administrative tasks including document preparation and data entry
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and virtual communication platforms
- Exceptional verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills with attention to detail
- Experience with CRM systems (e.g., Salesforce, HubSpot)
- Comfortable with hybrid work arrangements and occasional in-office duties
- High school diploma or equivalent; associate's degree preferred