Job Description
Launch your career with our comprehensive paid training program! The Nashville Growth Institute is seeking motivated individuals for our part-time Customer Service Specialist positions. No prior experience required – we provide all necessary training to equip you with industry-leading skills. Enjoy flexible scheduling while gaining hands-on experience in client relations, conflict resolution, and CRM systems. This is your opportunity to grow professionally while earning competitive wages in Nashville's thriving business environment.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat platforms
- Master company products/services through paid training modules
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics during and after training period
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Flexibility to work evenings/weekends (20-25 hrs/week)
- Positive attitude and customer-focused mindset
- Basic computer proficiency
- Must pass background check