Job Description
Launch your career with Tampa Bay Solutions! We're seeking motivated individuals with no prior experience to join our award-winning customer service team. Enjoy comprehensive paid training, flexible scheduling options, and a supportive work environment designed for growth. Join our dynamic team in sunny Tampa and build a stable career with competitive benefits and advancement opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer concerns and provide accurate product/service information
- Document interactions in CRM systems with precision and attention to detail
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation to our Tampa headquarters
- Ability to work flexible shifts including evenings/weekends