Job Description
Start your career TODAY with Urban Solutions Group! We're urgently hiring enthusiastic Entry-Level Customer Service Representatives in Dallas, Texas. No experience required – we provide comprehensive paid training to launch your professional journey.
Join our award-winning team and gain valuable skills in communication, problem-solving, and customer relationship management. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities. Apply now and transform your potential into a thriving career!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing issues and product concerns efficiently
- Document customer interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Follow company protocols for escalation procedures
- Contribute to monthly customer satisfaction goals
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 25+ words per minute
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to our Dallas office
- Availability for flexible shifts (including weekends)