Job Description
Transform your career with our fully paid training program! Career Growth Institute is seeking motivated individuals for part-time Customer Service Specialist roles in Detroit. No experience required—just your drive to succeed. Join us to receive industry-leading training while earning competitive pay.
What You'll Gain:
- Free comprehensive training in customer service and CRM systems
- Flexible part-time schedule (20-30 hours/week)
- Career advancement opportunities after training completion
- Professional development certificates
- Supportive team environment with mentorship
Responsibilities
- Complete paid training modules covering customer service excellence
- Master company CRM software and communication tools
- Handle customer inquiries via phone, email, and chat post-training
- Document interactions and resolve issues efficiently
- Collaborate with team members to meet service targets
- Adhere to company policies and quality standards
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills (written and verbal)
- Basic computer literacy and typing proficiency
- Ability to learn new technologies quickly
- Customer-focused mindset and problem-solving aptitude
- Reliable transportation to Detroit training facility
- No prior experience required—training provided
- Must pass background check