Job Description
Join our dynamic team at Wichita Community Services as an Entry Level Part-Time Customer Service Specialist! We're urgently seeking motivated individuals to deliver exceptional client experiences in a fast-paced environment. No prior experience required – we provide comprehensive training to kickstart your career. Enjoy flexible scheduling, competitive compensation, and a supportive workplace culture. Apply today and become part of Wichita's leading service provider!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records using our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Contribute to continuous improvement of service protocols and workflows
- Represent the company positively during community outreach events
- Support marketing initiatives by gathering customer feedback insights
- Adhere to all company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong verbal communication and active listening skills
- Basic proficiency with Microsoft Office Suite and customer software
- Ability to multitask in a fast-paced environment
- Positive attitude with a customer-first mindset
- Reliable transportation and punctual attendance
- Flexibility to work evenings/weekends as needed
- No experience required – training provided