Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Harmony Healthcare Center! This role is perfect for a polished professional seeking flexible hours while delivering exceptional patient experiences. You'll be the first point of contact, embodying our commitment to compassionate care in a state-of-the-art facility. Enjoy competitive compensation, comprehensive training, and a supportive environment that values work-life balance. Apply today to become the welcoming face of our Boston practice!
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Answer multi-line phone system and route calls appropriately
- Schedule appointments and maintain accurate electronic health records
- Process insurance verification and collect co-pays
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain clean, organized reception area and office supplies
- Resolve patient inquiries with professionalism and empathy
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years front desk or customer service experience
- Proficiency with EMR systems (Epic/Meditech a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Availability for 20-25 hours/week including weekends