Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Sierra Nevada Wellness Center! This role is perfect for detail-oriented professionals who excel in creating welcoming first impressions. You'll be the face of our practice, managing patient flow with exceptional service while supporting our medical staff in a fast-paced environment. Enjoy flexible scheduling, competitive compensation, and the opportunity to make a meaningful impact in our community.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Answer multi-line phone system and triage calls to appropriate departments
- Handle appointment scheduling and calendar management using Epic EHR system
- Process insurance verification and collect co-payments
- Maintain clean, organized reception area and patient records
- Coordinate with clinical teams for seamless patient transitions
- Assist with basic office administrative tasks as needed
Qualifications
- Minimum 1 year experience in medical or professional front desk role
- Proficiency with EHR systems (Epic preferred) and MS Office Suite
- Exceptional customer service and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with data entry accuracy
- HIPAA compliance knowledge required
- Flexible availability including evenings and weekends