Job Description
Are you looking for an opportunity to kickstart your professional journey? Virginia Coastal Support is currently seeking enthusiastic individuals to join our growing team in Long Beach, VA. We offer a supportive environment, comprehensive training, and the flexibility of part-time hours perfect for students or those seeking work-life balance.
As an Entry Level Customer Service Representative, you will play a vital role in connecting with our clients and ensuring their needs are met with the highest level of professionalism. We believe in promoting from within and providing the tools necessary for your career advancement.
Why Join Us?
- Competitive hourly pay.
- No prior experience necessary; paid training provided.
- Flexible scheduling options.
- Positive and collaborative work culture.
Responsibilities
- Answer incoming customer inquiries via phone and email in a timely and professional manner.
- Process orders, returns, and exchanges accurately.
- Update customer records in the company database with precision.
- Collaborate with the team to identify process improvements.
- Provide product information and resolve basic customer issues.
- Attend weekly team meetings and training sessions.
Qualifications
- High school diploma or equivalent (GED).
- No prior customer service experience required.
- Strong written and verbal communication skills.
- Basic computer proficiency and typing skills.
- Ability to work independently and as part of a team.
- Reliable internet connection and a dedicated workspace.